Privacy Policy
Effective date: 1 January 2025 · Last revised: 1 January 2025
This Privacy Policy describes how Almanac Bureau ("we", "us", or "our") collects, uses, discloses, and safeguards personal information submitted through our website at almanace.sbs and through our client engagements. We are committed to handling personal information responsibly and in accordance with the Personal Data Protection Act 2010 (Malaysia) and other applicable law.
By using our website or engaging our services, you acknowledge the practices described in this policy.
§ i — Information We Collect
Information you provide directly
When you submit an enquiry through our website contact form, you may provide your name, organisation name, email address, telephone number, and a description of your enquiry. We collect only what is necessary to respond to your message and assess whether we can be of service.
Information collected automatically
When you visit our website, certain technical data is collected automatically by our analytics and advertising partners. This may include:
- Your device type, browser type, and operating system
- Your IP address and approximate geographic location
- Pages visited, time spent on pages, and navigation paths
- Referring website or search query that led you to our site
This data is collected via cookies and similar tracking technologies. Please refer to our Cookie Policy for further detail.
Information from client engagements
In the course of delivering our consulting services, we may receive or generate documents, interview notes, and working materials that contain references to named individuals within your organisation. This information is used solely to deliver the agreed engagement deliverables and is not used for any other purpose.
§ ii — How We Use Personal Information
We use personal information for the following purposes:
- To respond to your enquiry and communicate with you about a potential engagement
- To deliver agreed consulting services and produce client deliverables
- To manage our ongoing client relationship, including invoicing and correspondence
- To operate and improve our website using aggregated, anonymised analytics data
- To measure the effectiveness of our advertising on third-party platforms, where you have consented to the use of such tracking technologies
- To comply with our legal obligations under Malaysian law
We do not sell, rent, or otherwise disclose personal information to third parties for their own marketing purposes.
§ iii — Disclosure of Personal Information
We may share personal information in the following limited circumstances:
- Service providers: We use third-party tools including Google Analytics, Microsoft Clarity (Bing), and Meta Pixel to support our website operations and marketing measurement. These providers process data under their own privacy policies and data processing terms. We have no direct control over their practices once data is transmitted.
- Legal compliance: We may disclose personal information where required by Malaysian law, court order, or regulatory authority.
- Business transfers: In the event of a merger, acquisition, or transfer of our business assets, personal information held by us may be transferred as part of that transaction, subject to equivalent privacy commitments.
§ iv — Retention of Personal Information
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Enquiry correspondence is typically retained for up to 24 months following initial contact. Client engagement materials are retained for the duration of the engagement and for up to five years thereafter for record-keeping purposes. You may request earlier deletion at any time by writing to us at the address below.
§ v — Your Rights
Under the Personal Data Protection Act 2010 (Malaysia), you have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate or incomplete personal information
- Withdraw consent to the processing of your personal information, where our processing is based on consent
- Request that we cease processing your personal information in circumstances where such processing is causing or is likely to cause damage or distress
To exercise any of these rights, please contact us in writing at the address below. We will respond within a reasonable time, and in any event within the period required by applicable law. We may ask you to verify your identity before acting on your request.
§ vi — Security
We take reasonable technical and organisational measures to protect personal information against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or access. These measures include secure storage of contact records, restricted access to client engagement files, and the use of HTTPS for data transmitted via our website.
No method of transmission over the internet or electronic storage is entirely secure. While we take reasonable steps to protect personal information, we cannot warrant absolute security.
§ vii — Third-Party Links
Our website may contain links to third-party websites. These links are provided for reference only. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies before providing any personal information.
§ viii — Children
Our website and services are directed at business organisations and their leadership groups. We do not knowingly collect personal information from individuals under the age of 18. If you believe we have inadvertently received personal information from a minor, please contact us and we will take steps to delete it promptly.
§ ix — Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the services we provide. We will post the revised policy on this page with an updated effective date. We encourage you to review this page periodically.
§ x — Contact Us
If you have any questions about this Privacy Policy, wish to exercise your rights, or have a concern about how we have handled your personal information, please contact us:
88, Jalan Ampang, 50450 Kuala Lumpur, Malaysia
Telephone: +60 3-2954 3618
Email: [email protected]